Key principles of GDPR:
- Fairness and transparency
- Data minimisation
- Storage limitation
- Integrity and confidence
Processing of your personal data
We take the protection of your personal data seriously and will process your personal data fairly, lawfully and transparently. This privacy notice describes the personal data we are collecting about you and how it is used.
We will only collect and use your personal data to:
- Fulfil your orders
- Keep you up to date with the latest products and offers
- Improve your shopping experience
- Improve our services
- Meet our legal responsibilities
Personal Data We Collect
Personal data means any information about an individual from which that person can be identified. It does not include anonymous data, where the identity and identifying information has been removed.
We will not knowingly collect any data from children under the age of 13 or sell products to children. If you are under the age of 13, you are not permitted to use or submit your data to the website.
The following groups of personal data are collected:
Data includesinformation such as:first name, last name, title, date of birth (optional).
Data includesinformation such as:email address, billing address, delivery address, location, country, telephone number and social media id (if you log in by social media).
Data includesinformation such as:payment card details and bank account.
Data includesinformation such as: details of your purchases and the fulfilment of your orders (such as basket number, order number, subtotal, title, currency, discounts, shipping, number of items, product number, single item price, category, tax etc.); payments to and from you and details of other products and services you have obtained from us.
- Technical Data includes information such
as:details of the device(s) you use to access our services, your internet protocol (IP) address, login data, your username and password, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform.
- Profile Data includes information such
as:purchases or orders made by you, product and style interests, preferences, feedback, and survey responses.
Data includesinformation such as: how and when you use our website, how you moved around it, what you searched for; website/app performance statistics, traffic, location, weblogs and other communication data.
- Marketing and Communications Data includes information such
as:your preferences in receiving marketing from us and your communication preferences.
We will only collect personal data from you when:
- we have your consent to do so, or
- we need your personal data to perform a contract with you. For example, to process a payment from you, fulfil your order or provide customer support
- the processing is in our legitimate interests and not overridden by your rights, or
- we have a legal obligation to collect or disclose personal data from you.
Your individual rights
Under the GDPR your rights are as follows. You can read more about your rights in details here;
- the right to be informed
- the right of access
- the right to rectification
- the right to erasure
- the right to restrict processing
- the right to data portability
- the right to object; and
- the right not to be subject to automated decision-making including profiling
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We use a cookie control system which allows you to accept the use of
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.
Fair & Transparent Privacy Explained
We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.
Sponsored links, affiliate tracking & commissions
Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served through our advertising partners; Google Ad Sense, eBay Partner Network, Amazon Affiliates, or are self-served through our own means. We only use trusted advertising partners who each have high standards of user privacy and security.
Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website above. Your actions are usually recorded as a referral from our website by this cookie. In most
If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.
Email marketing messages & subscription
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal data” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of
Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences otherwise contact the EMS provider.